Services

Cohga can help your organisation take advantage of the capabilities of modern software. The Cohga team is experienced in the development of IT integration solutions from the establishment of system requirements through to testing and commissioning as well as post-implementation support.

Weave Implementation

Weave is a business integration framework for rapidly combining disparate information systems in an easy to use environment. Cohga are the creators of Weave, we help organisations implement the platform. You can find out more about Weave here.

Site Reviews

Analyse your existing systems against current requirements, document the gaps and compile a cost-benefit analysis for system customisation or overall replacement. We can advise on the preparation of a complete specification for you. Site reviews can also ensure that a recent implementation of a system complies with the specified conditions so that you get what you purchased or contracted for.

System Upgrades

Weave is constantly evolving with a user driven roadmap and we encourage all sites to keep up to date with the latest version of our software. This way you can take advantage of improvements in system performance and capability. Cohga offers advise and upgrade services to assist in the transition to newer versions of Weave.

Systems Integration

Cohga’s Weave product is a Business Integration Framework specifically designed to rapidly integrate an organisation’s information systems in an easy-to-use environment. Our many years of experience in the design, development and implementation of business integration interfaces will help you get the most out of your existing and future investments. Our experience in the use of spatial data types to enhance the integration of multiple systems brings another dimension to traditional approaches and can result in large savings. You can find out more about Weave Integration here.

Enhanced Support

Enhanced Support is a support service provided by Cohga aimed at assisting clients manage their geospatial and ICT solutions. Enhanced Support is any support service over and above the Weave Standard Support service. You can find out more about Weave Enhanced Support here.

Custom Development

While Weave has a extensive range of capabilities sometimes it is necessary to build a custom feature to meet a specific business need. Cohga's experienced team of architects and developers will work with you to define, develop and test custom solutions, thereby maximizing the benefits from your Weave system.

Consultancy Services

The Cohga team has decades of experience and can assist you with:

How does the proposed system fit with your business objectives? Who will use the system and how? Can broader use deliver increased benefits? Will the re-engineering of business processes be required? What would be the real cost of the system implementation? What will define the system’s success?

Define the system in order to get exactly what you need.

Develop a structured collection of information that will embody the requirements of your system.

How will a system or a component be implemented?

Define the architecture, modules, interfaces, and data for your system to satisfy specified requirements.

With Cohga being an independent or non-aligned supplier, have Cohga provide you an independent analysis of the available options regarding  software, services and maintenance offered by vendors to establish the true cost of ownership of your system, or proposed system.

Our team is very experienced in the development of Internet-based applications that integrate disparate data sources and types including spatial, textual, unstructured formats and images to expand the use of information and the improvement of workflows both internal and external to the organisation.
 

Support Services

Cohga Support Service is made up two types – Standard and Enhanced.

Weave Standard Support provides software updates and access to Cohga’s support system (help desk, wiki, online manuals, etc.) for Weave related issues. This is a standard level of support provided with all Weave licenses. Standard Support is covered by our business hours service level agreement.

You can read more about Standard Weave Support Entitlements here.

Weave Enhanced Support is an additional subscription support service that can be acquired to assist clients manage their geospatial and ICT solutions. Enhanced Support is any support service over and above the Standard Support service and can include:

  • system enhancements;
  • system updates;
  • initial and ongoing training;
  • onsite support;
  • database management;
  • data uploads and management;
  • infrastructure management;
  • and any other service in support of a client’s solution.

Typically, clients will acquire a set amount of effort per year to cover the work associated with Enhanced Support. For example, clients could budget for 1 day per fortnight, and look to adjust this effort after the first year of operation.

Enhanced Support is provided by our senior consultants and product specialists who bring a wealth of experience and expertise to the table.

Some of the benefits provided by Enhanced Support include:

  • Annual subscription simplifies the procurement process;
  • Fosters a commitment to ongoing system enhancement;
  • Ensures systems are performing in the most effective manner;
  • Rapid development of new capability from experienced staff;
  • Knowledge transfer to improve internal resource capability.

By engaging with Cohga on a regular basis clients are able to dramatically improve the quality and functionality of their Weave solution, which translates to cost savings and greater user satisfaction.

You can read more about Enhanced Support here.